Delete my data

Open Settings → Delete Accountand confirm. The app asks our backend to delete your Firebase account, stored photos, generated tutorials, projects, drawing attempts, credit and subscription status, and other records under your user ID. It then signs you out and clears the app’s local preferences.

Deleting the app by itself does not delete cloud data. Use Delete Account first, or submit the email request below if you cannot access the app.

Email privacy@howtodraw.app with the subject “Data deletion request”. Include any account email, your approximate dates of use and device model, and any support or user ID you have. Do not email us a copy of your photo.

We may ask for enough information to confirm your identity or authority. We use verification only to prevent another person from deleting your data. We respond within the time required by applicable law, normally within one month after verification.

Images sent to fal and Google Cloud for AI processing are separate from the copies stored in your Vangu account. In the normal processing flow, fal input and output media expire within no more than seven (7) days and fal request input/output history is disabled. Google Cloud may keep a temporary in-memory cache for up to 24 hours.

We cannot always remove those temporary copies earlier. A provider may keep limited information longer if required by law or needed to investigate abuse or a security incident. See the Privacy Policy for the complete data flow and provider list.

If you opted in to optional model improvement, deleting your account or completing a verified deletion request also removes retained source copies from future datasets and training runs. Deletion does not undo processing already completed or require us to roll back a model version already trained, except where applicable law requires otherwise. See the Privacy Policy for more information.

• Transaction, tax, fraud, security, dispute, or request records that we must keep for a legal obligation or legal claim.
• Purchase and subscription records controlled by Apple, Google Play, or RevenueCat. You must separately cancel an active subscription through the app store; deleting your account does not cancel store billing.
• De-identified or aggregated information that can no longer reasonably identify you.
• Isolated encrypted backups until they expire on their normal cycle.
• Copies in device backups controlled through your Apple or Google account. Deleting your Vangu account does not automatically delete an existing device backup.

We restrict any retained information to the reason it remains and delete it when that reason ends.

If we refuse all or part of a request, we will explain why when the law allows and tell you about any appeal right. You may also complain to your local data-protection authority. In the UK, this is the Information Commissioner’s Office.